Shipping and Returns
79 Baywood Road, Unit B, Etobicoke, ON, M9V3Y8, Canada
Shipping and Shipping Charges
When we receive an order, we always try to find the best way to get the shipment delivered to the customer fast, safe and at low cost. The shipping charges are determined by the delivery address, the weight, and dimension of the shipment. We will also get the shipping cost approved by the customer before shipping.
If there is a special request on the delivery, a specific date and time, residential address and etc, please inform us of the order for us to make an arrangement.
Of course, local customers can pick up your orders at the above address by yourselves.
Returns and Exchanges
Call 416-742-4312 to receive an authorization number and return the merchandise with original package within 15 days of receiving.
Note: Customers will be responsible for shipping charges and/or assembly charges if any on canceled orders.
We do not accept the return for custom made products.
We will gladly exchange the defected products at our expense.
Please specify if you need inside delivery when placing your order. There may be a charge for products shipped on the pallet when using a truck line. For a small package, there is no charge for inside delivery.